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Privacy Policy

This Privacy Policy governs the manner in which Creative Cheshire Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("web site") or through engagement via social media. This privacy policy applies to the web site and all products and services offered by Creative Cheshire Ltd, and has been written in order to comply with the protection of Users personal information under the GDPR legislation effective from May 25th 2018.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our web site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, engage via social media, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our web site anonymously by not accepting our cookie notification. We will collect personal identification information from Users only if they consent to submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain web site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our web site. Nonpersonal identification information may include the browser name, the type of computer and technical information about Users means of connection to our web site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our web site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Creative Cheshire Ltd may collect and use Users personal information for the following purposes:

  • To improve customer service in store and with targeted marketing. Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalise user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided via our website and social media.
  • To improve our web site and social media engagement. We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other web site feature and social media. To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails We may use the email address to send User information and updates pertaining our need to comply with fulfilment of a contract. It may also be used to respond to their enquiries, questions, and/or other requests. If a user decides to opt-in to our MailChimp mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
    • If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site or on servers that may be located within the EU or the USA (using only suppliers who have adopted the Privacy Shield protection protocols).

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that (consent) you have given us your permission.

Changes to this privacy policy

Creative Cheshire Ltd has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Web Site, revise the updated date at the bottom of this document. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this web site or contacting Creative Cheshire Limited by telephone, email, direct message or in person, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site or services. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes (please note that we will only use any personal data with your express permission (consent) based on the conditions outlined in this privacy policy).

Contacting us

If you have any questions about this Privacy Policy, the practices of this web site, or your dealings with this site or business and how it stores your personal data. Or you wish to request information about any information that we hold for you, please contact us at:

Personal responsible for data management: Phillip Bower (Managing Director).

Registered Address: Creative Cheshire Ltd. 111 Witton Street, Northwich. Cheshire CW9 5DY

This document was last updated on 8 th April 2018

Northwich Art Shop

111 Witton Street

Northwich

CW9 5DY

Tel: 01606 42770

 

Ok ... we are restarting deliveries ... but there are RULES...

In the process of setting up an online store BUT if you KNOW what you need please send email sales@northwichartshop.com (don't call us as we only have 1 line) ...

I will check stocks, and call you for payment, we will collate orders and deliver as soon as possible after order.

Please include your PHONE NUMBER and ADDRESS in the message.

Do NOT send card details we can do that over the phone to start with. Minimum order for delivery £20.

Delivery limits ... Stockton Heath, Wilmslow, Middlewich, Knutsford (inc the Peovers), Nantwich, and Delamere (and obvs all villages etc. in between). But no reasonable enquiries refused!

 

Orders under £20 will attract an additional £10 charge.

 

We will practice knock and drop deliveries and safe distancing at all times. You and our safety is paramount! 

 

We CANNOT offer collection from the shop, and will NOT be opening the front door to visitors, payment must be made by card before delivery NO CASH.